PeopleSoft Self-Service Applications: Security Best Practices

    The ease of accessing information, the consistency in fulfilling transactions, and the time taken in the process significantly impact user engagement. Keeping this in mind, Oracle launched the Fluid UI by rendering transactions mobile-friendly, a strategic step towards improving the PeopleSoft user experience. It allows self-service modules such as registration of benefits, time entry, approvals, self-service for students, etc. that have been prioritized so that users can conveniently complete their tasks.

    Despite the advantages of mobilizing and opening remote access apps, security implications are a major concern for most PeopleSoft customers. The risk of attacks and more successful breaches is also increased by extending access to sensitive data outside a protected network perimeter.

    But when access to PeopleSoft is available beyond a protected corporate network, how do organizations maintain strict data security policies? We will explore some best practices adopting which organizations can achieve a safe remote access environment for PeopleSoft utilizing contextual access controls and fine-grained data protection features.

    Recommended Best Practices

    Organizations must strengthen their security posture as threats develop. New-age protection technologies such as contextual access management and fine-grained data protection will, in addition to optimizing policies and procedures, significantly reduce the risk of user-centered breaches. 

    Security Upgrades Assessment and Evaluation

    Expanding access to PeopleSoft self-service applications can significantly enhance efficiency, retention of talent, and satisfaction of users in the workforce. As a result, an ESS rollout project may be promoted to fast-track by organizations. It is necessary, however, to determine the security issues associated with remote access in advance. In order to achieve a safe PeopleSoft environment, an examination of threats, business needs, legislation, and the level of sensitivity of your data assets is a critical step. Organizations must assess the risks and strike a balance between convenience and data security to benefit from mobile and remote access capabilities fully.

    Strengthen Identity Management

    The primary security model of ‘Username & Password’ authentication from PeopleSoft is no longer an efficient system on its own with the increase in credential compromise caused by social engineering attacks and poor password management. It is vital that organizations prioritize using an additional layer of identity authentication, especially from outside a secure corporate network, to validate access. In the event that legitimate user credentials are compromised, organizations may introduce multi-factor authentication (MFA) challenges to minimize successful access attempts.

    Enhance ERP Access Controls

    The implementation of self-service from PeopleSoft also means extending access to the public Internet. Equipping PeopleSoft with contextual access controls allows organizations to comply with the least privilege principle, thus removing excessive privileges and dramatically reducing user-centric risk. It is important that organizations set constraints and only allow bare minimum access for specific low-risk transactions to minimize the remote attack surface.

    Apply Data Masking

    Data masking is a best practice for shielding sensitive data fields from unwanted disclosure, such as social security numbers, direct deposit records, patient IDs, and more. Organizations can substantially reduce the risk of data theft by hiding records partially or entirely. Organizations must enforce dynamic data masking controlled by contextual information in the interest of added protection. Detecting suspicious access requires deep insight into user activity. Besides, organizations can promote logs for audits and regulatory reporting and encourage security teams to discover, investigate, and respond promptly to suspicious transactions by creating the capacity to control, track and record user behavior at a granular level, along with the background of operation.


    Mobile self-service transactions give both consumers and administrators an abundance of ease and flexibility. Organizations must establish a proactive protection plan to handle the enhanced access surface and the resulting risk to data assets.

    By introducing multiple layers of contextual controls to enhance visibility, reinforce user authentication, and improve governance, application security efforts can be maximized. Although incorporating fine-grained protection features such as data masking, least privilege, MFA, etc. can help organizations to escape some risk vectors instantly, visibility into user behavior can help initiate a quick incident response to malicious events and their after-effects.

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